Frequently asked questions

Our Ghana-must-go bags cost from GH₵40 to GH₵70: Small (42 × 24 × 42 cm) GH₵40, Medium (53 × 30 × 53 cm) GH₵55, Large (60 × 30 × 60 cm) GH₵60, Extra Large (70 × 40 × 70 cm) GH₵70.

Small, 42 × 24 × 42 cm: good for school items, provisions, shoes and short trips. Medium, 53 × 30 × 53 cm: good for clothes, provisions, SHS boarding items and travel. Large, 60 × 30 × 60 cm: good for SHS boarding luggage, travel and market goods. Extra Large, 70 × 40 × 70 cm: good for moving house, bulk market goods and the biggest loads.

Yes. Many parents pack SHS boarding luggage in Ghana-must-go bags because they are strong, light and close with a zip. The bigger sizes hold the most.

Choose your bags, go to checkout and pay with mobile money or card through Paystack.

Yes. We send your bags with Yango. The receiver pays the Yango rider on arrival. You can also pick up your order.

Yes. Call or WhatsApp us on 0592872299 for bulk orders and special sizes.

Yes. You see a receipt as soon as payment goes through, and Paystack also sends one. Keep it: you need the reference on it if you ever ask for a refund.

Yes. You can cancel within 14 days after you receive your bags, without giving a reason (you pay only the cost of returning them), and we replace or refund damaged or wrong bags. Fill in the refund request form with your order details and receipts. Our team reaches out, and approved refunds are paid within one week. See the refund policy for details.

We get your order ready within 14 days after you pay at the latest, and call or WhatsApp you when it is ready or on its way. See the delivery and pickup policy for details.